1. WHY SHOULD I USE A TRAVEL AGENT TO BOOK A VACATION?

A travel agent takes all of the headache out of planning a trip and handles virtually all aspects of your travel, at absolutely no cost to you. The combined experience of the team and the feedback from our thousands of travelers provides an invaluable resource to the traveler planning an important trip.

In recent years, the top travel vendors have empowered and trained the agency community to be even more effective and efficient go-betweens. Read more about working with a travel agent.

2. CAN YOU WORK WITHIN A CERTAIN BUDGET?

Yes, we work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.

3. DOES IT COST MONEY TO GET A QUOTE?

No, there is no fee for our vacation planning services as the travel vendors involved recognize our value and compensate us from the gross amount paid (what you would have paid even without our assistance). For those complicated international itineraries that require custom crafting and significant involvement of our international on-location partners, we do request an intent-to-travel deposit to begin the process. This deposit is applied to the reservations that are made on your behalf.

4. WHERE CAN I FIND MY ITINERARY ONCE MY TRIP IS BOOKED?

Your itinerary as booked by Professional Travel a Real Fly Travels Company is available on email with your specific reservation. Since we are directly connected to vendors’ (airlines, cruise lines, hotels, cars, rail, etc.), you will also be able to retrieve your information on their unique client sites, many of which offer a wealth of information to help you prepare for the trip ahead.

5. HOW DO I CANCEL A TRIP?

Call us right away. If it’s after normal business hours, please contact the next involved travel supplier (airline, hotel, tour operator, cruise line) to cancel any reservations you will not be able to use. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and ensure your maximum refund.

6. HOW DO I KNOW I CAN TRUST THIS TRAVEL VENDOR?

Real Fly Travels Company is extremely cautious when it comes to choosing our business partners and vendors. This vetting of travel suppliers and support of the ‘good ones’ over the past 50+ years has given us preferred access to the world’s top trusted suppliers. In turn, they trust us to represent and care for the reputations they have earned over the years and to deliver the same high standard of care to our mutual clients.

As the trusted travel management provider for nearly 300 corporate accounts and thousands of business travelers, we are dedicated to delivering top level service every time. We choose to work only with known, reliable providers in order to maintain a high standard of quality service.